Shipments and returns

We can ship to virtually any address in the world. Shipping cost depends on package weight, shipping method, and destination.

Shipping cost: In the checkout process the cart is updated with shipping cost after you enter your address.

We offer 3 choices of shipping your Icelandic products:

  • DHL Express: This option is for those who want their products delivered fast. Shipping time is usually 24-48 hours.
  • Priority Airmail: This is our most used shipping method. It combines fast shipping and reasonable pricing. Estimated shipping time is 4-8 working days.
  • Economy shipping: Reliable but not very fast. Shipping time 1-2 weeks (Europe) and 2-6 weeks (USA)

Estimated shipping prices in USD:

  USA & CANADA     EUROPE  
             
  Economy Priority     Economy Priority
1kg  22.28 32.95   1kg 29.00 31.00
2kg 29.38 43.44   2kg 35.00 37.00
3kg 36.47 53.99   3kg 40.00 43.00
4kg 43.57 64.42   4kg 46.00 50.00
5kg 57.77 74.91   5kg 52.00 56.00

 

Customs

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be by buyer; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country. You should contact your local customs office for further information. Additionally, when ordering from Handknit.is you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment and product information, such as Brands, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.

There are no additional fees, customs duties or taxes charged in Iceland for export. For products to be delivered in Iceland, a VAT of 24,0% will be added.

 

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Iceland Mail Service (IMS) with tracking. If you prefer delivery by UPS Saver with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.